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2013 Mercedes benz C250 Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1474703
Internal NHTSA #	11102120
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	C250
Model Year	2013
File date	14/06/18
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Gas station nozzles repeatedly get stuck in car gas tank when refueling. The gas station nozzle do not contain the spring around the nozzle, they are smooth with nothing on the nozzle that could catch on the car. It happens at all gas stations from 76 to costco gas. It takes 5-10 minutes to remove it with varying force and varying angles. Nozzle will spin around freely but will not release . Latest incident required extreme force 200lb man pulling with all body weight. This action caused the internal rolled metal that holds gas cab in to bend up and out which then prevented the gas cap from being screwed back on. It is unexplained how the rolled metal was able to latch to the gas station nozzle and then bend up and out (see picture) when again the gas station nozzle is smooth. When placing gas station nozzle into the car it slides in very smoothly with no hint it will not come out. There is a plastic piece in the car where the nozzle slips in between (see picture). This appears to be preventing the gas station nozzle from being removed but it does not explain the damage caused when removing gas station nozzle. A hammer was used (not safe with chance of spark but only way to bend it, pliers will not work) to bend back the metal (see picture) so that gas cap would seat properly. It is unclear at this moment if the car can be refueled or if damage needs to be repaired. Gas station attendant said "i see many mercedes have this problem". The problem appears to only happen in california. Traveling across country from washington dc to california, not one time did the nozzle get stuck in the car. It has been something i have previously just dealt with knowing each time i can get it out but takes 2-3 minutes. Note, i drive 3-5k miles a year.
Vehicle Mileage at Failure	60000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SAN RAFAEL, CA
VIN pattern	WDDGJ4HB4DGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZDM7K00AARB007322 1B4HS28N9YF138747 3AKJGBDV4FDGN2973 5NMZUDLB7JH059452 WDD2120032B234934 KNAE551CBMS107484 1KKVE42222KL08377 KMHJU81C7FU043473 LZGJL4V59PX072347 3FMTK3SU8NMA58107 WAUZZZF59HA038723 590BP292XT0045158

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2013 Mercedes benz C250 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2013 Mercedes benz C250 Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?